State Farm® Insurance Agent Eric Ortego
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
highlightgoat
September 16, 2026
5
out of
5
rating by highlightgoat
"Fanny did a great job helping our family save money. Her diligence to follow up with us multiple times and provide high quality service is appreciated."
We responded:
"Thank you for the generous 5-star review and kind words about Fanny! She has been great with our customers, and I'm glad you got a chance to experience that.
Please pass Fanny's name along to any of your friends, family, or coworkers that may also need help with their insurance needs 😊"
TAHIR AL ANI
September 15, 2026
5
out of
5
rating by TAHIR AL ANI
"Professional and very easy to work with, Thanks Hector!"
We responded:
"Tahir,
Thank you for the 5-star review of our office and your time spent with Hector! He has been great with our customers!
"
Kitty C.
September 10, 2026
5
out of
5
rating by Kitty C.
"Fannie was an awesome agent and made the transfer from my former company to State Farm. She is a great asset to your company and deserves a raise"
We responded:
"Thank you for taking the time to leave such a wonderful review. Fannie is a valued member of our team, and we’re so glad she made your transfer easy and stress-free. We appreciate you choosing State Farm!
"
Judith J Hausler
September 3, 2026
5
out of
5
rating by Judith J Hausler
"First of all, I have Insurance and I changed because my son bought me the car that is being insured with you guys and you’re nice young man Kyle just called me. I took the call. I said let’s do it and I just went with your company because of him he was professional prompt. You know what he was talking about and it’s a deal done so I am so happy and I can get off my son’s insurance and with my own policy because my son was nice enough to buy this car last year so it has been wonderful and I want you to tell Kyle what a great job he did and I will definitely refer people to your agency. Thank you so much."
We responded:
"Judith,
Thank you so much for the wonderful 5‑star review! We’re thrilled to hear Kyle was prompt, professional, and able to help make everything smooth for you—congratulations on getting moved to your own policy. We’ll be sure to pass along your kind words to Kyle. We truly appreciate your trust and referrals to our agency!
"
Abigail
September 2, 2026
5
out of
5
rating by Abigail
"Great experience working with this agency, Fanny was very responsive, helpful and knowledgeable, she worked with me to significantly lower my payments and the process was very easy and convenient. Highly recommend"
We responded:
"Abigail,
Thank you for the great review! We’re so glad to hear Fanny was responsive and knowledgeable, and that she helped you lower your payments with an easy, convenient process. We are thankful for your trust in our agency and hope to have your family as customers for years to come! 😊
"
Pati Saucedo
August 31, 2026
5
out of
5
rating by Pati Saucedo
"Thank you Fanny for making the insurance process so simple to do!"
We responded:
"Thank you so much for the 5‑star review! We’re glad we could make the insurance process simple and easy for you. We truly appreciate your trust!
"
Donna Thibodeaux
August 28, 2026
5
out of
5
rating by Donna Thibodeaux
"Hector is very professional and walked me step by step to make sure everything was completed as needed, his demeanor was patient and welcoming, kudos to Hector for his help.State Farm has a winner this gentleman is great for State Farm, thanks again Hector.¹"
We responded:
"Thank you so much for the wonderful review! We’re thrilled to hear about your experience with Hector. He truly takes pride in walking customers step by step and making the process feel smooth, clear, and stress-free. We’ll be sure to share your kind words with him—Hector will be happy to know you appreciated his patient, welcoming demeanor. Thanks again for choosing State Farm!
"
ms kni
August 27, 2026
5
out of
5
rating by ms kni
"I was a State Farm customer almost 30 years. Unfortunately, I lost my policy sometime after Covid and all the craziness with the economy. I tried another carrier but was not happy with the monthly premium cost. Fanny with Eric Ortega's office in Arlington reached out after I asked for an online quote and was able to help me find a full coverage policy within my budget. She was very pleasant to work with and showed excellent customer service. Thank you, Fanny for an easy process and helping return as a long time customer. Job well done!"
We responded:
"Thank you so much for the thoughtful 5‑star review! We truly appreciate you giving us the chance to earn your trust again after almost 30 years with State Farm.
We’re especially glad to hear that Fanny at Eric Ortego’s office in Arlington was able to help you find a full coverage policy that fits your budget. It’s great to know the process felt easy and that her pleasant communication and excellent customer service made a difference.
We’ll be sure to pass your kind words along to Fanny—thank you again for choosing State Farm, and we look forward to serving you for many years to come!"
LDC
August 20, 2026
5
out of
5
rating by LDC
"Great customer service and easy process!"
We responded:
"Thank you for the 5-star review! We pride ourselves on speed, accuracy, and giving the customer a great experience. 😊"
Rakesh Uppugandla
August 17, 2026
5
out of
5
rating by Rakesh Uppugandla
"Hector has been a great agent to work with. He clearly explained the coverage, limits, and details of all the policies, making everything easy to understand. He consistently followed up on pending items and was always quick to respond to any questions. I’m very happy with the service and glad to be doing business with them."
We responded:
"Rakesh,
Thank you for the 5-star review of your experience with Hector. He has been great with all of our customers and we are happy that you got to experience that first hand!"
Patricia Smith
August 14, 2026
5
out of
5
rating by Patricia Smith
"I really appreciate working with Kyle! He was so helpful.I highly recommend State Farms!"
We responded:
"Patricia,
Thank you for the 5-star review and nice words about Kyle! I was told we were able to help you with your Auto, Renters, and Life insurance Coverage! We are very happy to have you as a customer and look forward to serving you in the future!"
Laci Espino
August 14, 2026
5
out of
5
rating by Laci Espino
"Fanny was so helpful with getting us set up with everything we needed. She kept in contact, worked quickly since we were in a time crunch, and got us a better rate than what we had. Very polite"
We responded:
"Laci,
Thank you for the 5-star review and kind words about Fanny! She told me she was able to help you with Auto, Renters, and your Life insurance policies! We are thrilled to be able to help your family with all of those needs!"
lluana lopez
August 12, 2026
5
out of
5
rating by lluana lopez
"Had wonderful experience with Fanny! Had questions about finding auto coverage and made completely stress-free. Fani took the time to explain all my coverage options clearly and helped me find the correct one."
We responded:
"Lluana,
Thank you so much for the 5-star review of your time spent with Fanny!
She has been so great with our customers, we are happy to hear that you were able to experience that as well 😊"
Albert Jennings
August 11, 2026
5
out of
5
rating by Albert Jennings
"Fanny did an Awesome job. She gave my quote and got me started with my auto policy in a flash! Good job Fanny"
We responded:
"Albert,
Thank you for the 5-star review of the work Fanny did for you. She has been great with all of our customers. Speed and Accuracy is what we strive for. "
Dru
August 7, 2026
5
out of
5
rating by Dru
"Hector got me a great quote on auto and homeowners insurance in one afternoon and switched over with little to no effort. Thanks so much for making the process so easy!"
We responded:
"Dru,
Thank you so much for the 5-star review and for sharing your experience with Hector! He has been great with our customers and we always strive for both Speed & Accuracy when trying to assist our customers!
We look forward to having you as a customer for years to come. 😊"
Clark Fajardo
August 7, 2026
5
out of
5
rating by Clark Fajardo
"Fanny has been excellent to work with. Great communication, follows up promptly, and finds solutions to my problems."
We responded:
"Clark,
Thank you for the 5-star review and the nice things said about Fanny! She has been great with our customers on all of the things you mentioned.
Let us know if we can help you out with anything in the future. "
Cheryl Davis
August 5, 2026
5
out of
5
rating by Cheryl Davis
"Eric is always helpful and guides us in the best direction for protection of our home, vehicle, etc!"
We responded:
"Cheryl,
Thank you for the review. We love having you and your family as Customers! 😊"
John McCarthy
August 5, 2026
5
out of
5
rating by John McCarthy
"Fanny was very helpful and knowledgeable in finding me the best car insurance policy and price to fit my needs. I would highly recommend her to anyone looking for any kind of insurance.Thank you"
We responded:
"John,
Thank you for the five star review of your experience with Fanny! She has been great with our customers in tailoring policies to fit their needs.
Please recommend Fanny to any of your family and friends that may need help as well 😊"
Juan Mendoza
July 31, 2026
5
out of
5
rating by Juan Mendoza
"Hector helped me me get an insurance quote within 10 minutes. He was very knowledgeable and made it easy for me to"
We responded:
"Juan,
Thank you for the five star review of your experience with Hector. He has been great with all of our customers and we are glad you were able to experience that first hand. "
Guadalupe Moreno
July 25, 2026
5
out of
5
rating by Guadalupe Moreno
"I just want to say thank you to Hector Castro with Eric Ortego State Farm, for helping me with getting coverage on my vehicles in a day in a half but that was because of me I’m always busy at work and he took time of his weekend to finish the deal. I recommend Hector to anyone getting new insurance replacing insurance or just looking for a better deal, if you need insurance call Hector he will take care of you.
Guadalupe Moreno F."
We responded:
"Guadalupe,
Thank you for the Five-Star review of Hector and how he was able to help you out. Very often, Hector goes out of his way to accommodate our customers and I am very happy to hear that this happened over the weekend. 😊"
josephus rodgers
July 24, 2026
5
out of
5
rating by josephus rodgers
"Fanny was the greatest agent i have experienced in a long time. Very quick and very professional."
We responded:
"Josephus,
Thank you for the Five-Star review of our office and your experience with Fanny! She has been so great with our customers from her professionalism to her patience with everyone she works with."
Serena Salas
July 24, 2026
5
out of
5
rating by Serena Salas
"Fanny was pleasant to work with was able to match my coverage and save me more than half on car ins. Thank you Fanny!"
We responded:
"Thank you for the five star review of our office and service Provided by Fanny! She has been great with our customers, so we are glad to hear you were able to experience that first hand."
SHARK BRITE
July 23, 2026
5
out of
5
rating by SHARK BRITE
"Hector was professional, courteous and quick. Im glad I called and got him as a Representative!"
We responded:
"Thank you for the five star review of our office and service Provided by Hector! He has been great with our customers, so we are glad to hear you were able to experience that first hand."
Laura Cisneros
July 21, 2026
5
out of
5
rating by Laura Cisneros
"Héctor helped me out and explained everything helped me get a decent price for full coverage."
We responded:
"Thank you for the five-star review of your experience with our office. Hector has been great with our customers, and we are happy that you got to experience that first hand 😊"
Carolyn Smith
July 16, 2026
5
out of
5
rating by Carolyn Smith
"Thank You. Your staff is very polite people and very professional."
We responded:
"Carolyn,
Thank you for the five star review and kind words about our staff! We are thankful for your business 😊"