State Farm® Insurance Agent Eric Ortego
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Psychotic Gamer
October 30, 2026
5
out of
5
rating by Psychotic Gamer
"I was looking for a more affordable auto insurance since my old one with Allstate went up and State Farm was definitely the move. I got a better rate and was able to switch over super quick. I spoke to Fanny and she was very attentive to all the questions I had and made the process really easy. Will definitely recommend Eric Ortego state farm to friends and family."
Kim Wheeler
October 29, 2026
5
out of
5
rating by Kim Wheeler
"My experience with changing my autos over to State Farm was painless! Alye was the best! She got me a great monthly quote that was $220 cheaper than we had been paying. She helped me with the app and making some changes. The office staff and Eric go over and beyond!!! 😊
Thank you for everything!"
Kenya Brown
October 27, 2026
5
out of
5
rating by Kenya Brown
"Hector assisted me today. The process was fast my quote was up and ready to go when I called. Price was reasonable other carriers were charging too much. Thank you"
We responded:
"Thank you for the kind review! We’re glad Hector made the process quick and easy, and that you found our pricing reasonable. We appreciate your business and will be sure to share your feedback with him.
If you have any friends, family, or co-workers who could benefit from Hector's help, please have them call our office and request to speak with him 😊"
Edith P
October 22, 2026
5
out of
5
rating by Edith P
"Hector was great to work with! He was helpful, friendly, and made the experience easy. I would definitely recommend him!"
We responded:
"Thank you for the 5-star review of our office and your time spent with Hector. He has been great with all of our customers.
if you have any friends, family, or coworkers who could use Hector's help, please have them call our office 😊"
Audry
October 20, 2026
5
out of
5
rating by Audry
"Fanny is a pleasure to work with. I’m very pleased with her assistance. There is no pressure!"
We responded:
"Audry,
Thank you for the 5-star review and kind words about your experience with Fanny. She has been great with all of our customers and we are happy you feel the same way!
if any of your friends, family, or coworkers could benefit from Fanny's help, please tell them to call our office and request her assistance. 😊"
Mary Mir
October 16, 2026
5
out of
5
rating by Mary Mir
"Omg!!! What a grea team!!.i decide change from othen insurance with terrible service
I was looking for state farm locations and i found this one, nice finally a great service, Fanny , was the person helping me with my new policy. Muchas gracias Fanny eres super linda y atenta. Im.really recommend this agency. Thanks for all"
We responded:
"Maria,
Thank you for the 5-star review of our office and Fanny, in particular! Fanny has been great with all of our customers and we are glad that you thought the same 😊"
Anthony Tran
October 10, 2026
5
out of
5
rating by Anthony Tran
"Highly recommend Eric Ortego's office! Fanny took real care of my family and me while we were shopping for insurance. She walked me through all of my options, explained the rates and exactly what each policy covers, and found us the best rates at the lowest price. What really stood out was that she set up a virtual meeting with us on a Saturday, since that's the only day we're both off work. That kind of flexibility made the whole process so much easier. Thank you, Fanny and the Eric Ortego team!"
We responded:
"Anthony,
Thank you for the very thoughtful review of your experience with Fanny. I am glad to hear that she was able to accommodate you on the weekend and thoroughly explain everything!
Let Fanny know if you have any friends, family, or coworkers that could also benefit from the services we offer. "
Sharon Edmon
September 29, 2026
5
out of
5
rating by Sharon Edmon
"Great customer service. Set up was effortless with his help."
We responded:
"Thank you for the 5-star review, Sharon. Hector was the sales representative that help you out with your policies. Glad to hear he was able to make things easy for you.
If you have any friends and family that could benefit from our help, please tell them to call our office! 😊"
Jennifer Saldivar
September 28, 2026
5
out of
5
rating by Jennifer Saldivar
"Fanny went above and beyond to help me ! This is my first time having my own insurance policy and she made it super simple and quick! Thank you Fanny !!"
We responded:
"Jennifer,
Thank you so much for the 5-star review. I am happy to hear that Fanny was able to help you understand your first policy and was able to do it in a timely fashion. Fanny has been great with all of our customers!
if you have any friends or family that could benefit from our services, please tell them to call or visit our office. 😊"
Vicky Roop
September 24, 2026
5
out of
5
rating by Vicky Roop
"Fanny and Eric were very nice to get my insurance needs.thank you"
We responded:
"“Thank you for the 5‑star review! We’re so glad Fanny was able to help with your insurance needs, and we truly appreciate your trust. We look forward to serving you again!”
"
Judith J Hausler
September 24, 2026
5
out of
5
rating by Judith J Hausler
"First of all, I have Insurance and I changed because My son bought Me the car.. I was on his policy, but I wanted to be on my own policy. .
Kyle and your nice employees called Me out of the blue! I took the call. I said let’s do it and I just went with your company because of him. Kyle was professional and prompt.
He knew what he was talking about .. So I was very impressed. That was a done deal!
I am so happy and I can get off my son’s insurance and with my own policy because my son was nice enough to buy this car last year so it has been wonderful .
I want you to tell Kyle what a great job he did and I will definitely refer people to your agency. Thank you so much.
JudithJ Hausler"
We responded:
"Judith,
Thank you so much for the wonderful 5‑star review! We’re thrilled to hear Kyle was prompt, professional, and able to help make everything smooth for you—congratulations on getting moved to your own policy. We’ll be sure to pass along your kind words to Kyle. We truly appreciate your trust and referrals to our agency!
"
Ricardo Alvarez
September 22, 2026
5
out of
5
rating by Ricardo Alvarez
"Fanny was incredibly helpful and went above and beyond to ensure all of my needs were met. I was particularly impressed by her professional approach; she actively looked for every possible avenue to save me money while ensuring I had excellent coverage.
Thank you Fanny for a great experience."
We responded:
"Ricardo,
Thank you so much for your kind review! We’re thrilled to hear that Fanny was able to help you find coverage that met your needs and also looked for ways to save you money. We truly appreciate your feedback and are here if you need anything in the future.
"
Ozie Freeman
September 22, 2026
5
out of
5
rating by Ozie Freeman
"Yall was great ,t u so much it help me a lot to get a lower price."
We responded:
"“Thank you so much for the 5‑star review! We’re glad we could help you get a lower price—it truly means a lot to hear we made a difference. We appreciate your trust and hope to see you again!”
"
Jose Barrios
September 21, 2026
5
out of
5
rating by Jose Barrios
"Muy buen trabajador, directo me ayudo rapidamente con lo que necesitaba sin muchos rodeos"
We responded:
"¡Muchas gracias por tu reseña de 5 estrellas! Nos alegra mucho que hayas sentido que te ayudó rápido y al grano. ¡Saludos y gracias por confiar!
"
highlightgoat
September 16, 2026
5
out of
5
rating by highlightgoat
"Fanny did a great job helping our family save money. Her diligence to follow up with us multiple times and provide high quality service is appreciated."
We responded:
"Thank you for the generous 5-star review and kind words about Fanny! She has been great with our customers, and I'm glad you got a chance to experience that.
Please pass Fanny's name along to any of your friends, family, or coworkers that may also need help with their insurance needs 😊"
TAHIR AL ANI
September 15, 2026
5
out of
5
rating by TAHIR AL ANI
"Professional and very easy to work with, Thanks Hector!"
We responded:
"Tahir,
Thank you for the 5-star review of our office and your time spent with Hector! He has been great with our customers!
"
Kitty C.
September 10, 2026
5
out of
5
rating by Kitty C.
"Fannie was an awesome agent and made the transfer from my former company to State Farm. She is a great asset to your company and deserves a raise"
We responded:
"Thank you for taking the time to leave such a wonderful review. Fannie is a valued member of our team, and we’re so glad she made your transfer easy and stress-free. We appreciate you choosing State Farm!
"
Abigail
September 2, 2026
5
out of
5
rating by Abigail
"Great experience working with this agency, Fanny was very responsive, helpful and knowledgeable, she worked with me to significantly lower my payments and the process was very easy and convenient. Highly recommend"
We responded:
"Abigail,
Thank you for the great review! We’re so glad to hear Fanny was responsive and knowledgeable, and that she helped you lower your payments with an easy, convenient process. We are thankful for your trust in our agency and hope to have your family as customers for years to come! 😊
"
Pati Saucedo
August 31, 2026
5
out of
5
rating by Pati Saucedo
"Thank you Fanny for making the insurance process so simple to do!"
We responded:
"Thank you so much for the 5‑star review! We’re glad we could make the insurance process simple and easy for you. We truly appreciate your trust!
"
Donna Thibodeaux
August 28, 2026
5
out of
5
rating by Donna Thibodeaux
"Hector is very professional and walked me step by step to make sure everything was completed as needed, his demeanor was patient and welcoming, kudos to Hector for his help.State Farm has a winner this gentleman is great for State Farm, thanks again Hector.¹"
We responded:
"Thank you so much for the wonderful review! We’re thrilled to hear about your experience with Hector. He truly takes pride in walking customers step by step and making the process feel smooth, clear, and stress-free. We’ll be sure to share your kind words with him—Hector will be happy to know you appreciated his patient, welcoming demeanor. Thanks again for choosing State Farm!
"
ms kni
August 27, 2026
5
out of
5
rating by ms kni
"I was a State Farm customer almost 30 years. Unfortunately, I lost my policy sometime after Covid and all the craziness with the economy. I tried another carrier but was not happy with the monthly premium cost. Fanny with Eric Ortega's office in Arlington reached out after I asked for an online quote and was able to help me find a full coverage policy within my budget. She was very pleasant to work with and showed excellent customer service. Thank you, Fanny for an easy process and helping return as a long time customer. Job well done!"
We responded:
"Thank you so much for the thoughtful 5‑star review! We truly appreciate you giving us the chance to earn your trust again after almost 30 years with State Farm.
We’re especially glad to hear that Fanny at Eric Ortego’s office in Arlington was able to help you find a full coverage policy that fits your budget. It’s great to know the process felt easy and that her pleasant communication and excellent customer service made a difference.
We’ll be sure to pass your kind words along to Fanny—thank you again for choosing State Farm, and we look forward to serving you for many years to come!"
LDC
August 20, 2026
5
out of
5
rating by LDC
"Great customer service and easy process!"
We responded:
"Thank you for the 5-star review! We pride ourselves on speed, accuracy, and giving the customer a great experience. 😊"
Rakesh Uppugandla
August 17, 2026
5
out of
5
rating by Rakesh Uppugandla
"Hector has been a great agent to work with. He clearly explained the coverage, limits, and details of all the policies, making everything easy to understand. He consistently followed up on pending items and was always quick to respond to any questions. I’m very happy with the service and glad to be doing business with them."
We responded:
"Rakesh,
Thank you for the 5-star review of your experience with Hector. He has been great with all of our customers and we are happy that you got to experience that first hand!"
Patricia Smith
August 14, 2026
5
out of
5
rating by Patricia Smith
"I really appreciate working with Kyle! He was so helpful.I highly recommend State Farms!"
We responded:
"Patricia,
Thank you for the 5-star review and nice words about Kyle! I was told we were able to help you with your Auto, Renters, and Life insurance Coverage! We are very happy to have you as a customer and look forward to serving you in the future!"
Laci Espino
August 14, 2026
5
out of
5
rating by Laci Espino
"Fanny was so helpful with getting us set up with everything we needed. She kept in contact, worked quickly since we were in a time crunch, and got us a better rate than what we had. Very polite"
We responded:
"Laci,
Thank you for the 5-star review and kind words about Fanny! She told me she was able to help you with Auto, Renters, and your Life insurance policies! We are thrilled to be able to help your family with all of those needs!"